2. Definitions

• “Client” / “You” – Any individual or entity using our Services.
• “Services” – All SAP migration, consulting, implementation, and related professional services provided by ConnectNow.
• “Agreement” – This document, including any referenced policies.

3. Eligibility

To use our Services, you must:

• Be at least 18 years of age (or the legal age of majority in your jurisdiction).
• Have the authority to enter into a legally binding contract.

4. Scope of Services

ConnectNow provides:

• SAP ECC to SAP S/4HANA migration solutions
• ERP consulting, implementation, and optimisation
• Custom SAP development, Fiori enablement, and integration support

Services are delivered in accordance with mutually agreed proposals, statements of work, or contracts.

5. Intellectual Property Rights

All content, designs, trademarks, and materials provided on our website or during service delivery remain the intellectual property of ConnectNow or our licensors.

You may not copy, reproduce, distribute, or modify our materials without prior written consent.

6. Use of Website

When using our website, you agree to:

• Use it only for lawful purposes.
• Not attempt to hack, damage, disrupt, or gain unauthorised access to any part of the site or our servers.
• Not upload any malicious or harmful content.

7. Pricing & Payment

Prices for services are agreed upon in writing before commencement.

Payment terms are as outlined in the proposal/contract. Late payments may incur interest at the maximum rate allowed by law.

8. Confidentiality

We will treat all client data and business information as strictly confidential, except:

• Where disclosure is required by law
• Where information is already public
• Where you provide written consent for disclosure

9. Disclaimers

We make no guarantee that Services will be uninterrupted, error-free, or fully secure.

Migration timelines, performance, and compatibility depend on factors outside our control (e.g., third-party software, client infrastructure, and cooperation).

All deliverables are provided on an “as-is” basis to the extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages (including loss of profits, business, or data) arising from the use of our Services.
• Our total liability shall not exceed the total fees paid by you for the Services within the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless ConnectNow and its affiliates from any claims, damages, or expenses (including legal fees) arising from:

• Your misuse of our Services
• Your violation of these Terms
• Any breach of applicable laws

12. Third-Party Tools & Links

Our Services or website may contain links to third-party websites or tools. We do not control, endorse, or assume responsibility for any third-party content or services.

13. Termination

We may suspend or terminate your access to Services:

• For breach of these Terms
• For non-payment of fees
• For unlawful or fraudulent activity

Termination does not affect obligations that should survive (e.g., confidentiality, payment of outstanding invoices).

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.

15. Changes to Terms

We may update these Terms at any time by posting the revised version on our website. Continued use of our Services after changes means you accept the new Terms.